Skip to Content
×

To learn how we are handling the Covid-19 Pandemic please click here

Testimonials

Zillow Reviews

chris osullivan

5.00
I have done many mortgages with Mass. He does an awesome and efficient job every time. He is a trusted advisor. Would definitely use him again.

chawarevirag

5.00
Could not be more satisfied with the services we got. Best person to go to. Prompt responses and very knowledgeable. Will refer him anytime to anyone. Timely closure. Very helpful and works with in the best of interest of the client.

tremblay 04

5.00
Our process had it's ups and downs as many mortgage process' do. Mass and Pamela were extraordinary with their timely communication. Weekends, nights, emails, phone calls, all of it was above and beyond in my opinion. We had an issue with an appraisal and they quickly got their team on board to get another one within days. It saved the deal! HarborOne and in particular, Mass and Pamela are truly exceptional~

Richard juelfs

5.00
The group at Harbor One Mortgage was nothing but helpful. Mass and Pamela were quick to respond to questions, thorough, and GREAT TO WORK WITH. Thank you all. I would not hesitate to recommend them to anyone.

zuser20170518160136013

5.00
Mass and Pam helped myself and my fiancé get our first home! Would highly recommend! They return calls and emails very fast! They are very efficient and are always available to help! Thank you so much!

CarolynWalley

5.00
Mass and Pam helped my sister and I in an unusual circumstance involving the buyout and purchase of a house - and again most recently with a refinance. They have made it simple for us to understand, and convenient for all parties involved... not to mention the amount of money they have saved us! Mass was there to answer my emails at all times of the day and night. I was impressed with his dedication to my situation - when there was a timely document that needed to be submitted, he made sure to get a hold of me to explain things and walk me through the process. I totally recommend Mass and his team to anyone in search of a "loan guy"! Thanks, Mass!

lsaracco1113

5.00
We have used Mass two times with mortgage related transactions. He is patient and attentive thru the whole process. He is extremely organized and always available for questions you may have. It really is a pleasure working with him!

user8523048

5.00
Mass made this entire process seamless and during a Pandemic no less. He was thoughtful, understanding and had a lot of patience with me. Mass took the time to make sure I fully understood everything. I truly felt like I was in the best of hands.

cdjkstep

5.00
We have always worked with Mass Hagen for our mortgage needs. From our first home purchase back in 2000, to our second home purchase in 2003 to a couple of refinances along the way, Mass has always been great to work with. Honest, timely and he truly is vested in helping to place you in a mortgage that best suits your needs. Process was safe and easy given these times with Covid-19. Highly recommend HarborOne Mortgage.

lindachakar

5.00
I have worked with Mass on at least 4 different occaisions and recommend him any opportunity I get. My closings have always been quick and painless. Mass goes above and beyond. I really appreciate it!

See More Zillow Reviews

Customer Survey Reviews

Linda

Communication and prior relationships are great to rely on. All the documents online made it easy and going to the office is just as valuable at times. It's very evident that a team concept drives the success at HarborOne!


Divider

David

Thanks to Mass and his team for making sure the loan process was smooth and fast!!!!!!!!!


Divider

Stephen and Jane

Mass is great to work with in every way possible.


Divider

Stephen and Lisa

November 7, 2019

I appreciated all the help (explaining and answering our questions) that Jennifer Felch and Massimo Hagen provided to my wife and me.
It was a painless process for us from beginning to end. Thank you!



Divider

Stephen and Jane

Mass is great to work with in every way possible.


Divider

MaryEllen and Bernard

June 27, 2019

The whole process was efficient and fast. All questions I had along the way were addressed right away. I will recommend should I hear of anyone looking to refinance.


Divider

John and Breane

After our first experience with a different mortgage company we were a little sceptical but we are so happy we decided to go with you. I even recommended you to a co worker because I was so impressed. I was happy we were able to not only close during these crazy times but close early! We will definitely be doing more business with you! Thank you so much!


Divider

Elizabeth

Mass and his team were very helpful, friendly and patient with me. Thank them so much


Divider

Patricia

enjoyed working with Mass Hagen, very knowledgeable, very professional, very helpful


Divider

Johanna

Mas Hagen and Pam Trowe were both exceptional.


Divider

Robert

Mas was excellent


Divider

Lynda

Mass Hagen was great! Everything went very very smooth and we closed in record time.


Divider

Susann

Massimo Hagen worked very hard to satisfy our needs.
When it comes to loans Massimo is the smartest man in the room!


Divider

Erik and Melissa

Service as always was outstanding! Mass was extremely knowledgeable always able to answer my questions promptly.


Divider

Harry & Melissa

My wife and I were extremely happy threw out the whole process. We could not have asked to work with a better lender Massimo was amazing! Anything we needed he was there. Extremely promt service any question we asked was answered within minutes any time of day or night. I would highly recommend him to anyone just like he was highly recommend to me. Thanks so much for this being a smooth and pleasant transaction!


Divider

Cory

Mass was very helpful


Divider

Christine

Mass was great to work with and made a complicated process easy and stress-free. He was always quick to respond to any questions and was very kind and knowledgeable. My other contact there, Pam was wonderful as well. Both were well-informed and always explained things in a way that was easy to understand. If I ever buy a house again, I will definitely use Merrimack Mortgage.


Divider

Walter and Cheryl

Mass was excellent! He was very professional and patient with all of our questions that we had though out the whole process. He took the time to explain everything. We felt so comfortable, and not intimidated what so ever! We will definitely recommend him to anyone that is looking for a mortgage loan. Thank you so much!


Divider

Robert

Mass and Pam were outstanding with how they made me feel comfortable with the whole process and answered any questions I had with quick responses. They were straight forward and professional while also being personal and caring at the same time. I am very happy I chose Merrimack Mortgage! Thank you!!!


Divider

Alexander

Good mortgage people are hard to come by in my experience but Merrimack Mortgage was the best one I have found so far.


Divider

Kasey and David

The staff at Merrimack was very professional and knowledgeable, They handled our needs great.


Divider

Janet

Thanks Mass, this process was quick, easy and efficient. It couldn't have went better, thank you very much!


Divider

Alexander
Bedford, MA

Good mortgage people are hard to come by in my experience but Merrimack Mortgage was the best one I have found so far.


Divider

Janet
Pelham, NH

Thanks Mass, this process was quick, easy and efficient. It couldn't have went better, thank you very much!


Divider

Shaun & Rebecca
Brookline, NH

Mass and the staff at Merrimack Mortgage were outstanding! Buying a home is such a stressful life event; however, Mass and his team were wonderful to work with, and were very helpful in explaining each step of the way. Thanks again!


Line
Showing results 1 - 25 of 28
Page: «« 1 2 - Next » Last »»


Mas was excellent - Robert
See More Testimonials
Back to top