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**ALERT**

HarborOne Mortgage has recently become aware of a scam that is being perpetrated partially in our name and we don’t want anyone to fall victim to it. If you have you received a USPS package containing a check or money order along with a letter for a money making opportunity that appears to be sent from HarborOne Mortgage you could be the recipient of a scam. Scammers will often solicit potential victims using a check or money order sent to your home. They will request you deposit the funds and return a certain amount of money back. Before you know it your bank will declare the check or money order as counterfeit and you may be on the hook for any money withdrawn from your account or wired to scammers.

HarborOne Mortgage does not employ any third-party services to solicit money making opportunities. If you have received an unexpected USPS package that appears to be from us you can call 800-877-8686 and ask to speak to someone in our Risk Department.

Testimonials

Zillow Reviews

Russ Lipinski

5.00
It is always great to work with Mass. He helped us navigate through a difficult market and guided us through from start to finish on our second home purchase. Being in the business for many years, Mass has the experience needed to help you through any situation as we all know in this business things seem to come up, whether its getting thru underwriting or handling appraisal challenges, etc. Being a real estate agent for many years as well I can appreciate how it is a big advantage to have a great loan officer to help you with such an important decision and securing your loan. After we purchased this home, we came to Mass to get us the best rate and deal refinancing our permanent home. We locked in a fantastic rate, the process was smooth and all the details of the loan including all fees are spelled out for you, could not have been easier to refi our home. I highly recommend Mass for anyone looking for a great loan officer!

user546522

5.00
Our original mortgage approval simply would not have happened without the superhuman effort of Massimo Hagen. His attention to detail, follow-through, and genuine kindness made our complex application go as smoothly as it could. So when it came time to refinance, we never considered anyone else! Cannot recommend more highly, he's just a gem.

dglasmackenzie

5.00
My previous lender wasn’t returning my phone calls or emails about refinancing, so I asked for some recommendations and was given massmo’s information. I was able to reach him immediately and compared his quote to those of two other lenders. The mortgage rate and closing costs quoted by him were the lowest, and his communication was the best, so we went ahead and applied. He did the entire application with me on the phone and it was submitted in maybe an hour, on the first day that I called him. The remainder of my experience until closing with mass and his team was the same; quick and easy. I’ve recommended him to a few friends already and wouldn’t consider anyone else for my own future needs

barbara6193

5.00
Mass Hagen is amazing. His knowledge and attention to detail is apparent right from the start. The entire process was great and everyone I dealt with was very professional and thorough.

chris osullivan

5.00
I have done many mortgages with Mass. He does an awesome and efficient job every time. He is a trusted advisor. Would definitely use him again.

chawarevirag

5.00
Could not be more satisfied with the services we got. Best person to go to. Prompt responses and very knowledgeable. Will refer him anytime to anyone. Timely closure. Very helpful and works with in the best of interest of the client.

tremblay 04

5.00
Our process had it's ups and downs as many mortgage process' do. Mass and Pamela were extraordinary with their timely communication. Weekends, nights, emails, phone calls, all of it was above and beyond in my opinion. We had an issue with an appraisal and they quickly got their team on board to get another one within days. It saved the deal! HarborOne and in particular, Mass and Pamela are truly exceptional~

Richard juelfs

5.00
The group at Harbor One Mortgage was nothing but helpful. Mass and Pamela were quick to respond to questions, thorough, and GREAT TO WORK WITH. Thank you all. I would not hesitate to recommend them to anyone.

zuser20170518160136013

5.00
Mass and Pam helped myself and my fiancé get our first home! Would highly recommend! They return calls and emails very fast! They are very efficient and are always available to help! Thank you so much!

CarolynWalley

5.00
Mass and Pam helped my sister and I in an unusual circumstance involving the buyout and purchase of a house - and again most recently with a refinance. They have made it simple for us to understand, and convenient for all parties involved... not to mention the amount of money they have saved us! Mass was there to answer my emails at all times of the day and night. I was impressed with his dedication to my situation - when there was a timely document that needed to be submitted, he made sure to get a hold of me to explain things and walk me through the process. I totally recommend Mass and his team to anyone in search of a "loan guy"! Thanks, Mass!

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Customer Survey Reviews

Linda

Communication and prior relationships are great to rely on. All the documents online made it easy and going to the office is just as valuable at times. It's very evident that a team concept drives the success at HarborOne!


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David

Thanks to Mass and his team for making sure the loan process was smooth and fast!!!!!!!!!


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Stephen and Jane

Mass is great to work with in every way possible.


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Stephen and Lisa

November 7, 2019

I appreciated all the help (explaining and answering our questions) that Jennifer Felch and Massimo Hagen provided to my wife and me.
It was a painless process for us from beginning to end. Thank you!



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Stephen and Jane

Mass is great to work with in every way possible.


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MaryEllen and Bernard

June 27, 2019

The whole process was efficient and fast. All questions I had along the way were addressed right away. I will recommend should I hear of anyone looking to refinance.


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John and Breane

After our first experience with a different mortgage company we were a little sceptical but we are so happy we decided to go with you. I even recommended you to a co worker because I was so impressed. I was happy we were able to not only close during these crazy times but close early! We will definitely be doing more business with you! Thank you so much!


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Elizabeth

Mass and his team were very helpful, friendly and patient with me. Thank them so much


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Patricia

enjoyed working with Mass Hagen, very knowledgeable, very professional, very helpful


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Johanna

Mas Hagen and Pam Trowe were both exceptional.


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Robert

Mas was excellent


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Lynda

Mass Hagen was great! Everything went very very smooth and we closed in record time.


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Susann

Massimo Hagen worked very hard to satisfy our needs.
When it comes to loans Massimo is the smartest man in the room!


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Erik and Melissa

Service as always was outstanding! Mass was extremely knowledgeable always able to answer my questions promptly.


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Harry & Melissa

My wife and I were extremely happy threw out the whole process. We could not have asked to work with a better lender Massimo was amazing! Anything we needed he was there. Extremely promt service any question we asked was answered within minutes any time of day or night. I would highly recommend him to anyone just like he was highly recommend to me. Thanks so much for this being a smooth and pleasant transaction!


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Cory

Mass was very helpful


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Christine

Mass was great to work with and made a complicated process easy and stress-free. He was always quick to respond to any questions and was very kind and knowledgeable. My other contact there, Pam was wonderful as well. Both were well-informed and always explained things in a way that was easy to understand. If I ever buy a house again, I will definitely use Merrimack Mortgage.


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Walter and Cheryl

Mass was excellent! He was very professional and patient with all of our questions that we had though out the whole process. He took the time to explain everything. We felt so comfortable, and not intimidated what so ever! We will definitely recommend him to anyone that is looking for a mortgage loan. Thank you so much!


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Robert

Mass and Pam were outstanding with how they made me feel comfortable with the whole process and answered any questions I had with quick responses. They were straight forward and professional while also being personal and caring at the same time. I am very happy I chose Merrimack Mortgage! Thank you!!!


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Alexander

Good mortgage people are hard to come by in my experience but Merrimack Mortgage was the best one I have found so far.


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Kasey and David

The staff at Merrimack was very professional and knowledgeable, They handled our needs great.


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Janet

Thanks Mass, this process was quick, easy and efficient. It couldn't have went better, thank you very much!


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Alexander
Bedford, MA

Good mortgage people are hard to come by in my experience but Merrimack Mortgage was the best one I have found so far.


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Janet
Pelham, NH

Thanks Mass, this process was quick, easy and efficient. It couldn't have went better, thank you very much!


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Shaun & Rebecca
Brookline, NH

Mass and the staff at Merrimack Mortgage were outstanding! Buying a home is such a stressful life event; however, Mass and his team were wonderful to work with, and were very helpful in explaining each step of the way. Thanks again!


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Thanks Mass, this process was quick, easy and efficient. It couldn't have went better, thank you very much! - Janet Pelham, NH
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